Modern ITSM for healthcare | Atomicwork
Secure and modern ITSM for healthcare
Focus on high-quality patient experiences with streamlined clinical IT operations.
Accelerate healthcare digital transformation
Revamp your healthcare IT operations on a secure and ITIL-aligned ITSM platform.
Improve clinical staff self-service
Help your healthcare organization staff to find answers to common requests on their own easily—without overwhelming your IT agents.
Enhance healthcare service desk efficiency
Set up digital workflows for different types of incidents and requests seen in a clinical environment to boost service desk performance.
Streamline hospital staff operations
Elevate employee experiences by streamlining IT, HR, finance, and payroll processes at your healthcare organization.
Conversational healthcare service desk
Centralize all your clinical documentation in one place for hospital staff to find relevant information quickly. Our conversational AI assistant, Atom, can offer instant help to your staff for repetitive queries from internal knowledge sources to speed up resolutions.
You can also exercise strict user permissions and controls to keep patient data secure.
Automated clinical IT operations
Run effective, AI-powered request and incident management on Atomicwork. Configure SLAs by request types, prioritize queries, automate notifications, and set up workflows to route IT requests to the right agents for improved service quality.
Effective clinical staff management
Ease the onboarding and offboarding processes of your hospital staff, reducing dependencies on redundant paperwork.
Atomicwork offers powerful OOTB access request automation for hassle-free user provisioning of your hospital staff.
Everything you need for effective healthcare IT operations
Conversational AI assistant
Support your clinical staff with instant help anytime.
Request management
Organize internal requests across your care facility.
Clinical infra incident management
Identify, prioritize, and resolve clinical IT incidents with ease.
Bedside asset management
Track and manage IT assets used across patient care areas.
Automated healthcare workflows
Drive faster resolutions with intelligent automation.
Explore IT workflow automation
Essential EHR integrations
Bring all your healthcare apps together in one place for quick actions.
All that you need for effective healthcare IT support
A single, HIPAA-compliant service desk to manage your IT infrastructure.
AIways-on, Universal Agent
Provide quick support to your healthcare staff on any channel both via chat and voice.
AI service desk
Prioritize, organize, and track requests and incidents swiftly to minimize service disruption.
Automated workflows
Boost healthcare service desk efficiency with automated workflows for repetitive tasks.
Security and compliance
Keep all clinical and patient records secure on our reliable and compliant platform.
Healthcare asset management
Track and manage critical IT assets in the clinical environment.
Essential clinical integrations
Connect all collaboration and medical record apps for greater efficiency.
Best-in-class enterprise-ready security and compliance
More resources on modern ITSM
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Enable self-service password resets
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