Your IT team, multiplied

Atomicwork's AI Workforce work autonomously, 24x7, resolving issues, running workflows, coordinating with each other, and escalating to humans when it matters. Design, test, and deploy in hours.

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AI Workforce gets the job done

The old way involved rigid rule engines and flowcharts that had to be maintained by a team. In Atomicwork, AI Coworkers are defined by plain-text instructions, a job role, an identity and skills that tell every Coworker what it needs to know, what tools it can use and who to call when it needs help. Built to work in the real world.

Purpose-built Coworkers for your most critical IT workflows

Universal AI Agent

Your always-on frontline agent, Atom, meets employees wherever they work. Atom handles the first touch, resolves what it can, and routes what it can't to the right specialist Coworker or human. One front door for every employee, no matter the request or surface.

IGA Agent

Intelligent access provisioning, without the queue. The IGA Agent handles access requests end-to-end by reviewing context, applying policy, provisioning the right access to the right user at the right time. No more access tickets sitting in a backlog.

Hardware Support Engineer

When a device fails, throws errors, or won't enroll, the Hardware Support Engineer connects to your MDM, endpoint telemetry, and asset inventory to diagnose the issue, isolate the root cause, and resolve it, or escalate it with a full diagnostic already attached.

Unlock enterprise productivity with an Agentic AI platform

From IT and HR to Finance and Ops, Atomicwork’s AI Coworkers deliver answers, actions, and automation, right inside your existing tools. No portals. No handoffs. Just seamless execution in the flow of work.

Diagnostics Engineer

Resolve hardware issues more quickly with the Diagnostics Agent; the AI Coworker utilizes plain-text instructions and MDM tools for instant help.

Knowledge Gap Specialist

Improve enterprise content coverage with Knowledge Specialist; the AI Coworkers combs through resolution notes to identify gaps and generate new and relevant content.

Operations Engineer

Stay on top of ITOM issues with an AI Coworker that can analyze local logs and check device information as well as user context to provide resolutions.

Incident Engineer

Always-on responder for IT disruptions; It detects, triages, and suggests incident resolutions to help your teams minimize disruptions and reduce impact.

One Universal Agent for all employee needs

Atomicwork’s Universal AI Agent, Atom, can support employees wherever they are - the browser, Teams, Slack, email or portal - via video, voice and chat.

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Put our AI Workforce to work on your business problems

From HR to IT to business operations, Atomicwork’s AI Workforce don’t just assist - they act, coordinate across tools, and execute end-to-end workflows so your teams can focus on impact, not busywork.

AI Coworkers for HR

Take the manual work out of HR. Our AI Coworkers handle time-off approvals, generate company letters, and automate onboarding, offboarding, and employee transitions—so your team can focus on people, not paperwork.

AI Coworkers for IT

Solve IT issues faster. AI Coworkers identify root causes of incidents, streamline change management, and predict underlying problems before they escalate.

AI Coworkers for Business Support

Keep operations running smoothly. AI Coworkers handle policy queries, vendor requests, procurement approvals, and other routine business workflows—so your teams get what they need, faster.

An extension of your service teams

Atomicwork AI Coworkers develop a dynamic map of your organization, linking people, processes, and knowledge so that they make decisions and suggest insights with all the context your teams already have.

The AI workforce that works with your IT team

Unlock the next era of workplace transformation with dynamic AI knowledge, agentic workflows, and enterprise-grade security.

Resources

Learn more about our platform approach to agentic service management

View all resources
How IT teams can leverage agentic service management
A CIO’s Guide: Understanding virtual assistants, copilots, and AI agents
Designing Atomicwork’s customized agentic framework for enterprise needs

See Atomicwork in action now

Deploy in days. Govern like any other employee.

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