Smart support, wherever your people work

Atom is always on — across Slack, Teams, the browser, email, and portal — to help employees resolve IT, HR, and Ops issues instantly, without breaking their flow.

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Any AI agent can answer. What happens next is what matters.

Every answer and action stays active across the thread. Follow ups build on what's already resolved.

Knows what to ask

Keeps the conversation moving with the right follow-up questions — no guesswork, no endless back-and-forth.

Built for messy, real conversations

Ask for multiple things at once, switch topics, or pick up where you left off.

Everything your employees need, one conversation away.

From IT to HR and Finance to Sales Ops, Atom connects employees with automated resolutions and smart answers — through chat, voice or vision — in the flow of their work.

Find the right answer, not just any answer

Atom pulls from your knowledge, catalogs, connected tools, and the web, showing exactly where the answer came from.

Handle requests from start to finish

Atom doesn't stop at logging your request. It provisions the access, resets the password, approves travel vouchers.

Get help that knows your context

Atom knows your role, team, device, and tools, so employees don't have to explain themselves before getting help.

Make work easier with conversational support that meets users in the moment

Forget manual ticketing and long email threads; Atom listens, sees, and responds in real time to guide employees through any issue or process

Solve issues faster with voice support

Start a voice conversation with Atom; it listens, identifies issues instantly, and guides users through solutions, completely hands-free.

Enable guided support with vision powers

Share the screen when a problem is hard to describe so Atom can see what’s happening and walk users through the fix.

Get support in the flow of work inside apps

Chat with Atom from the browser to get contextual help in the flow of work. Atom utilizes on-screen context, like error messages and URLs, to respond with the most relevant answer or action.

The potential is huge.

Imagine having an assistant that truly understands your workflow and makes your day-to-day tasks easier, faster, and less frustrating.

Talk to Atom your way

Employees don't have to change how they work. Atom meets them in the moment — whether they're typing, talking, or sharing their screen.

Ask out loud

Hands full, on the move, or just faster out loud. Atom listens, understands, and acts.

Show, don’t explain

Share a screenshot or your screen. Atom sees the error, reads the config, and walks you through the fix.

Chat your way through it

Support that actually happens in the flow of work...

Atom on Slack

Get help alongside work, with Atom's own pane in Slack.

Atom in Teams

Track conversations and approvals in Microsoft Teams.

In your browser

Get help across any web app, on any page.

On the portal

Personalized prompts and your full conversation history.

Over email

Forward a request and track it, all from your inbox.

Built for accurate, efficient, personalized support

All your employees need to do is ask Atom—answers, actions, and everything in between, delivered seamlessly through Chat AI.

Granular enterprise AI controls

Built-in guardrails keep AI interactions safe and aligned with your organizational policies.

Frequently asked questions

What is the Universal AI Coworker?

What’s the difference between the Universal AI Coworker and other AI Coworkers?

Does Atomicwork’s Universal AI Coworker work with other ITSM platforms?

Can the Universal AI Coworker learn from internal knowledge sources?

How does Atomicwork handle security and compliance?

How can I try Atomicwork?

See Atomicwork in action now

Deploy in days. Govern like any other employee. Request demo View pricing