# Secure and modern ITSM for healthcare

Focus on high-quality patient experiences with streamlined clinical IT operations.

## Accelerate healthcare digital transformation

Revamp your healthcare IT operations on a secure and ITIL-aligned ITSM platform.

### Improve clinical staff self-service

Help your healthcare organization staff to find answers to common requests on their own easily—without overwhelming your IT agents.

### Enhance healthcare service desk efficiency

Set up digital workflows for different types of incidents and requests seen in a clinical environment to boost service desk performance.

### Streamline hospital staff operations

Elevate employee experiences by streamlining IT, HR, finance, and payroll processes at your healthcare organization.

### Conversational healthcare service desk

Centralize all your clinical documentation in one place for hospital staff to find relevant information quickly. Our conversational [AI assistant](/content/features/ai-assistant/index.html), Atom, can offer instant help to your staff for repetitive queries from internal knowledge sources to speed up resolutions.

You can also exercise strict user permissions and controls to keep patient data secure.

### Automated clinical IT operations

Run effective, AI-powered [request](/content/features/it-request-management/index.html) and incident management on Atomicwork. Configure [SLAs](/content/solutions/sla-management/index.html) by request types, prioritize queries, automate notifications, and set up workflows to route IT requests to the right agents for improved service quality.

### Effective clinical staff management

Ease the [onboarding](/content/solutions/automated-employee-onboarding-software/index.html) and offboarding processes of your hospital staff, reducing dependencies on redundant paperwork.

Atomicwork offers powerful OOTB access request automation for hassle-free user provisioning of your hospital staff.

### Everything you need for effective healthcare IT operations

### Conversational AI assistant

Support your clinical staff with instant help anytime.

[Explore AI assistant](/content/features/answers/index.html)

### Request management

Organize internal requests across your care facility.

[Explore request management](/content/features/requests/index.html)

### Clinical infra incident management

Identify, prioritize, and resolve clinical IT incidents with ease.

[Explore incident management](/content/features/incident-management/index.html)

### Bedside asset management

Track and manage IT assets used across patient care areas.

[Explore asset management](/content/features/it-asset-management/index.html)

### Automated healthcare workflows

Drive faster resolutions with intelligent automation.

[Explore IT workflow automation](/content/features/workflows/index.html)

### Essential EHR integrations

Bring all your healthcare apps together in one place for quick actions.

[Explore all integrations](/content/integrations/index.html)

## All that you need for effective healthcare IT support

A single, HIPAA-compliant service desk to manage your IT infrastructure.

### AIways-on, Universal Agent

Provide [quick support](/content/features/ai-assistant/index.html) to your healthcare staff on any channel both via chat and voice.

### AI service desk

Prioritize, [organize](/content/solutions/ai-service-desk/index.html), and track requests and incidents swiftly to minimize service disruption.

### Automated workflows

Boost healthcare service desk efficiency with [automated workflows](/content/features/enterprise-workflow-automation/index.html) for repetitive tasks.

### Security and compliance

Keep all clinical and patient records secure on our reliable and [compliant](/content/security/index.html) platform.

### Healthcare asset management

Track and manage critical [IT assets](/content/features/it-asset-management/index.html) in the clinical environment.

### Essential clinical integrations

Connect all collaboration and medical record [apps](/content/integrations/index.html) for greater efficiency.

Best-in-class enterprise-ready [security and compliance](/content/security/index.html)

## More resources on modern ITSM

[View all resources](/content/resources/index.html)

[Build a robust AI implementation strategy](/content/blog/it-support-metrics/index.html)  
[Modern service management for business growth](/content/blog/ai-incident-management/index.html)  
[Enable self-service password resets](/content/blog/ai-for-employee-success/index.html)

See Atomicwork in action now

Deploy in days. Govern like any other employee.

[Request demo](/content/demo/index.html) [View pricing](/content/pricing/index.html)