Modern ITSM for Financial Services | Atomicwork
Invest in modernizing your service management
Whether you’re a thriving fintech company or a lending firm, transform your service operations with agentic AI for maximized workplace efficiency.
Why future-proof your IT support
Gartner predicts that enterprise IT spending in the banking and investment services market is set to hit $1 trillion by 2028. IT leaders of financial firms realize the need to transform their IT infrastructure inside-out with AI.
Accelerate digital transformation
Help your back-office teams stay in pace with the AI innovation that you provide for digital-first consumers with agentic workflows and intelligent assistants.
Maximize ITSM efficiency
Minimize downtimes by handling incidents and requests autonomously to free up team time, thus enabling them to support your customers better.
Reimagine end-user experiences
Modernized IT services empower your end-users to access support and enterprise knowledge easily, without over-reliance on your service teams.
One Universal Agent for all employee needs
Atomicwork’s Universal AI Agent, Atom, can support employees wherever they are - the browser, Teams, Slack, email or portal - via video, voice and chat.
Make a smart investment in modern ITSM with Atomicwork
Offer instant help to your employees in their flow of work and eliminate grunt work
Give every team member a personal concierge with a secure, always-on AI agent that can deliver contextual answers from different internal sources—without your employees having to switch apps.
You can simplify common yet frequent service desk requests like password resets or access provisioning with one-click resolutions. Your end-users can then focus on strengthening client relationships and not be bogged down by mundane tasks.
Integrate AI in your core ITSM processes to minimize disruptions
Bring AI-driven service management to life with automated incident detection and intelligent request routing. Intelligently analyze patterns and identify IT issues before they cause a major outage to ensure high availability for every transaction.
Atomicwork also allows you to manage assets, streamline your change management processes, and conduct proactive root cause analysis—making it one unified platform for all your ITSM needs.
Empower every service team to streamline their operations for improved efficiency
Atomicwork allows every team to manage their services without relying on IT support. Your HR, finance, or legal teams can automate employee onboarding, team transitions, approvals, or leave management workflows by integrating with common enterprise apps.
With Atomicwork, every service team operates on secure ITSM principles—giving your IT team peace of mind.
Everything you need for reliable, enterprise IT support
Maximize returns by replacing legacy tools with a single, secure, and modern service management platform, powered by agentic AI.
Unified ITSM platform
Manage incidents, assets, changes, requests, and problems in one place.
DEX solution
Elevate the digital workplace experience by automating workflows for every team.
Compliant platform
We adhere to leading compliance standards like SOC 2, ISO27001, HIPAA, etc.
Enterprise AI agents
Handle repetitive tasks autonomously with a crew of specialized AI agents.
Always-on, universal agent
Get help instantly where you work, on your preferred channel, either via chat or voice.
Seamless integrations
Connect with common workplace tools for smoother workflows.
More resources on modern ITSM
- Designing Atomicwork’s customized agentic framework for enterprise needs
- Evolving from ITSM to ESM in the age of AI with Doug Tedder
- How AI can transform service request management
See Atomicwork in action now. Deploy in days. Govern like any other employee.