AI Knowledge Management | Atomicwork
Manage enterprise knowledge effortlessly, powered by AI
Atomicwork unifies content from across your tools, understands what’s relevant, and delivers instant answers, right where your teams work.
Put your enterprise knowledge to full use
Effortless access to knowledge, integrated and accessible for your entire team
Help shouldn’t be ten clicks away. Whether on their browser, Slack, MS Teams, emails or any business app, end users can quickly access the information they need in a click.
Unify organizational knowledge
Leverage Atom AI to centralize knowledge from your process documents, trusted external sources, and from multiple enterprise tools like SharePoint, Confluence, or Google Drive.
Turn information into actionable support
Understand user intent and provide context-aware support by serving instant, relevant answers to reduce ticket volume and power employee self-service.
Built-in security and controls
We respect organizational permissions and adhere to strict privacy policies, ensuring that sensitive data is kept intact with access to authorized users only.
Always-on Knowledge Coworker
Unify knowledge sources, flag outdated documentation, identify and fill content gaps with our intelligent Knowledge Coworker.
Available anywhere 24X7
Atom, the Universal Agent, brings answers directly into Slack, Teams, browser, or email—without breaking user flow.
Adaptive learning engine
Atom evolves with every interaction, learning from usage patterns and feedback to deliver increasingly relevant answers without manual tuning or model training.
896 trusted knowledge sources
Tap into up-to-date knowledge from trusted help centers of enterprise apps with a single click.
Permissions-aware
Atom respects existing source-level permissions and supports audience-based restrictions for secure access.
Enterprise controls
Control Atom’s tone, how it responds to ambiguous queries, or engages in small talk as per your org’s voice.
Customer Testimonials
"We looked at many solutions, but none came close to replacing ServiceNow, until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately."
David Williamson
CIO
"The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months."
Chad Ghosn
Global CTO and CIO
Connect with tools you use every day for seamless knowledge delivery
Integrate knowledge from multiple sources and serve contextual information on channels of choice.
Why choose Atomicwork for enterprise AI search?
Unlock knowledge at your fingertips with intelligent search embedded into your daily tools.
Streamline knowledge discovery
Atomicwork’s AI Search connects all your enterprise systems, making it effortless for teams to find the right information at the right time.
Deliver accurate and personalized results
With AI-powered context awareness, every search is tailored to the user’s role, preferences, and search history.
Boost team productivity
Atomicwork’s AI Search turns searching into doing by enabling users to take action directly from their search results.
Frequently Asked Questions
- What channels can employees use to access enterprise knowledge with Atomicwork?
- What knowledge sources does Atomicwork help retrieve information from?
- How does Atomicwork support continuous learning in its knowledge management capabilities?
- How does the Assistant handle security and compliance?
- How can I try Atomicwork?
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GDPR
HIPAA
ISO 42001